We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels and fonts using browser or device settings

• Zoom in up to 400% without the text spilling off the screen

• Navigate most of the website using a keyboard or speech recognition software

• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as clear and simple as possible to understand.

AbilityNet provides advice on making your device easier to use if you have a disability.

Accessibility Features

• Responsive Design: Our website is designed to work on various devices and screen sizes, including desktop computers, tablets, and smartphones.

• Keyboard Navigation: The website is navigable via keyboard to accommodate users who cannot use a mouse.

• Text Readability: We use clear and legible fonts, sufficient colour contrast, and adjustable text size to enhance readability.

• Alternative Text: Images and graphics include descriptive alternative text to assist users with visual impairments.

• Captioning and Transcripts: Multimedia content, such as videos, includes captions or transcripts where applicable.

• Form auto complete: adding validation to forms enables our forms to be autocompleted

• Clubs: Our club booking platform is fully keyboard-navigable, screen reader compatible, and designed to meet visual accessibility standards, ensuring compliance with colour contrast and text readability guidelines.

Non-compliance with the accessibility regulations

School exemption

• Primary and secondary schools are partially exempt from the accessibility regulations for content that is not essential for accessing services. However, any content required to use school services (such as admissions or essential parent forms) must be accessible.

Non-compliant content

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the issues listed below:

• Some older PDF documents are not fully accessible to screen reader software.

• Embedded Google Maps content may not be fully accessible.

• Some bespoke-styled forms may present accessibility limitations.

• Some older images may not contain alternative text.

• Some older videos may not include captions or transcripts.

• Some tables may not have fully defined header structures.

• Some links may not always be sufficiently descriptive.

• Some brand colour combinations may not meet minimum contrast ratios in all instances.

We are working to address these issues where feasible and will prioritise essential service-related content.

Ongoing Efforts

We are committed to improving accessibility by:

• Reviewing website content regularly

• Working with our website provider to improve screen reader compatibility

• Conducting periodic accessibility reviews

• Acting on user feedback

• Keeping up to date with WCAG standards and best practice guidance

Third-Party Content

Some content hosted by third-party providers may not fully meet accessibility standards. Where possible, we work with suppliers to encourage compliance. Please contact us if you experience difficulty accessing third-party content.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not satisfied with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS):

Website: https://www.equalityadvisoryservice.com/
Telephone: 0808 800 0082

Technical information about this website's accessibility

Bitterne Manor Primary School is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with WCAG 2.2 AA, due to the exemptions and non-compliances listed above.

Need Assistance?

If you experience any accessibility barriers or require information in an alternative format (such as large print, easy read, audio or braille), please contact:

Email: admin@bitternemanor.net
Telephone: 02380 227596
Address:
Bitterne Manor Primary School
Quayside Road
Southampton
SO18 1DP

When reporting an issue, please include:

• The webpage or feature you experienced difficulties with

• A description of the issue

• Your contact information (if you would like a response)

We aim to respond within 5 working days.

Commitment to Improvement

This statement was first prepared on 24 February 2026.

It was prepared following a self-assessment carried out by the school in collaboration with its website provider.

This statement was last reviewed on 24 February 2026.